1. Retrieve your password by your registered email.

2. Retrieve your password by verifying account protection questions.

3. If you can not retrieve your password through the methods above, please contact password@ucool.com.

Your unique link to choose your new password has been sent to .

Please follow the link and enter a new secure password of your choosing.

This link will expire after its first use or 72 hours, whichever occurs first.

Please select the questions and fill the answers below. In case you forget the answers, please fill them authentically. (We will not collect any personal information.) It will help you recover your password quickly by answering these questions.

Question 1: First elementary school I attended? Model of your first car? Your city of birth? Your best friend in school? What is your favorite hobby? What’s your last name? First name of your wife? First name of your husband?

Account:

Question 2: What’s the name of your pet? Model of your first car? Your city of birth? Your best friend in school? What is your favorite hobby? What’s your last name? First name of your wife? First name of your husband?

Account:

Question 3: What’s your favorite sports team? Model of your first car? Your city of birth? Your best friend in school? What is your favorite hobby? What’s your last name? First name of your wife? First name of your husband?

Account:

Account:

New Password:

Retry Password: